FAQ
Mobile detailing questions
Do you come to me?
Yes. Spotless is fully mobile. We detail your car at your home or workplace across the Phoenix metro area, so there is no drop-off or waiting room.
How do I book a detail?
Send a request online: choose a service, tell us about your vehicle and where it will be parked, and pick from the times that currently appear available. Spotless reviews the day’s route and texts you a confirmation. Your appointment is booked once you receive that confirmation.
How much does mobile detailing cost?
Standard details: Exterior Wash + Wax is $100, Exterior Wash + Clay Bar + Wax is $120, Interior Only is $150, and a Full Standard Detail runs $120 to $180 depending on vehicle size and condition. Elevated details: the Intro Detail is $300 and Intro+ is $500. Memberships start at $75 per visit. If your vehicle needs extra work, we agree the price with you before doing it.
How much do paint correction and ceramic coating cost?
Paint correction and ceramic coating range from $500 to $2,000 depending on vehicle size, coverage (paint only, or paint, wheels and glass) and paint condition. We install System X and GYEON coatings. Text us for a quote.
Do I have to pay a deposit?
No. We ask for a card through Stripe before confirming an appointment, but it is not charged when you request and no deposit is taken.
Which areas do you serve?
We serve the Phoenix metro area, including Scottsdale, Phoenix, Gilbert, Chandler, Mesa, Tempe and Paradise Valley. Send a request with your address and Spotless will confirm whether it is on our route before anything is scheduled.
What is a detailing membership?
A membership is a regular detail on a set rhythm (weekly, every two weeks, or monthly) at a lower per-visit price than one-time service. It renews automatically until you cancel. Every membership starts with an initial detail to refresh your vehicle, and a Spotless representative helps you choose the plan that fits your lifestyle.
What is the 10-Pack?
Ten prepaid visits you use as you go. One visit is used for each completed appointment. There are full-detail and exterior-only 10-Packs.
Can you detail more than one vehicle at the same visit?
Yes. You can add up to five vehicles to one request, and we plan the visit for all of them.
What is your cancellation policy?
Cancel or reschedule 12 hours or more before your appointment at no charge. Cancellations within 12 hours may be charged a $50 late-cancellation fee, and changes within 12 hours a $25 fee. If we wait 15 minutes past your start time and can’t reach you or the vehicle, it counts as a no-show, which Spotless reviews before any $50 fee is charged.
What happens if it rains?
If it rains during your service and we can’t finish properly, we reschedule the affected work free. If rain is forecast and you keep the appointment, weather after we leave isn’t covered. You can reschedule free 12 hours or more ahead.
Will you text me?
Only if you agree. Service texts (confirmations, reminders, on-the-way updates) and marketing texts are separate choices. Reply STOP to any message to stop.